About Alpha Travel
Alpha Travel – a subsidiary for Alpha International Group – is a registered and licensed Malaysian company, with head office in Kuala Lumpur, Malaysia since 2017.
Alpha travel is one of the leading tour operators in Malaysia, providing comprehensive services for groups and individuals from and to the country.
Alpha Travel established by qualified professionals with more than ten years of experience of tourism industry. Hodling places, people and customs through professional guides, modern transportation, quality hotels, fine restaurnats and other key vendors.
Our specialized departments offer a diversity of services. Every department works independently to provide the best service to our customers, targeting their friendship and a long lasting relationship.
All services and departmentes are located at our office in Kuala Lumpur, starting with the Management and Administrative Department, Operational Department, Reservation Department, Product Development, Sales & Marketing, Inbound, Outbound & Ticketing Departments, giving us a competitive advantage by being all under one roof.
At Alpha Travel, we’ve epitomized convenience and customer satisfaction through the use of both; the efficiency of technology, and the warm flexibility of the human touch. In that, you can also benefit by engaging our client service professional for opinions, assistance and general consultation.
Our company respects and follows the traditional ways of traveling, such as back-to-back charter operations, but at the same time it offers the full infrastructure for the new mode of operations (online bookings of all the services, dynamic packaging support etc…). In the same way we are involved in the massive production (major guarantee contracts for charter operators and strong deals with the hotels), but also provide the full a’ la carte services for individual clients, in special accommodation (villas, traditional guest houses etc), special combined programs (“island hopping”) as well as for special interest groups.
Alpha Travel Statement
Our Mission
A firm commitment to customer satisfaction. We seek to always provide professional solutions and added value in all our services to exceed our client’s expectations and to achieve our partner’s goals. We want to create value and to make a difference, that is why we support the sustainable and responsible tourism.
Our Vision
- To lead the operation of touristic services in Malaysia trough the constant improvement, customer satisfaction and innovation.
- To be a company highly rentable with an outstanding excellence and with exemplary relations with the community, the environment and the social responsibility.